Ford Components - Terms and Conditions

Standard Terms and Conditions for the sale of goods and supply of services by Ford Component Manufacturing Limited

The following terms and conditions govern any contract for sale that we enter into with you.

Please read these terms and conditions carefully.

1. Definitions

In these Conditions:

FCM means Ford Component Manufacturing Ltd

"You" means the person, firm or company who accepts a quotation of FCM for the supply of our Services and/or the sale of our Goods or whose order for the same is accepted by FCM

"the Conditions" means the standard terms and conditions of sale set out in this document and (unless the context requires otherwise) includes any special terms and conditions agreed in writing between You and FCM.

"the Contract" means the contract for the purchase and sale of FCM Goods and or the supply under these Conditions.

"the Delivery Address" means the place specified by You to which the Goods are to be delivered.

"the Goods" means the goods (or any part of the goods) referred to in the quotation provided to You or in the order placed by You to be sold by FCM in accordance with these Conditions.

"the Services" means the service or services specified in FCM's quotation to be supplied to You by FCM in accordance with these Conditions.

2. Basis of the contract

2.1 FCM submits all quotations and price lists and accepts all orders subject to the following Conditions. These Conditions apply to all contracts for goods supplied or work done by FCM, their employees or agents to the exclusion of any other terms and conditions.

2.2 Usually You will have made the initial enquiry with FCM and FCM shall respond with an honest assessment of the task at hand, and inform You quickly whether it is within FCM's realm of expertise or not.

2.3 Once You have provided FCM with sufficient information, FCM shall give You a quotation of the costs of the Goods or Services (including delivery within the UK). The Contract becomes effective when You accept the quotation.

2.4 No variation of these conditions shall be binding unless agreed in writing.

3. Orders and Specifications

3.1 The quantity, and description of the Goods and/or Services shall be as specified in the order placed by You and accepted by FCM.

3.2 Any change in the quantity or description shall require the agreement of both parties and may involve an adjustment in the price.

3.3 No order which has been accepted by FCM may be cancelled by You except with the agreement in writing of FCM on the terms that You shall indemnify FCM in full against all loss, costs (including the costs of all labour and materials used), damages, charges and expenses incurred by FCM as a result of the cancellation.

3.4 FCM's Goods are made to Your specific order and FCM will always endeavour to ensure that the Goods requested are suitable for Your needs prior to accepting an order.

4. Price

4.1 All quoted prices are valid for 30 days from date of quotation.

4.2 Save in respect of Goods made from specialist metals or materials, the price of the Goods shall be the price listed in FCM's published price list current or as quoted at the date FCM accept Your order or such other price as may be agreed in writing by FCM and You. In the case of error, FCM reserves the right to change the price.

4.3 The price of specialist metals or materials is subject to significant variations. Where the price of a particular specialist metals or materials increases by more than 5% in the period between FCM accepting your Order, and the Order being completed, FCM reserve the right to change the price of the Goods to take account of this increase in costs.

4.4 The price is exclusive of any applicable value added tax, sales or taxes of a similar nature which are imposed by any competent fiscal authority in respect of the Goods, which You shall be additionally liable to pay FCM.

4.5 In addition to the invoiced price of the Goods You will be liable for all import duties applicable in Your location.

4.6 Unless otherwise stated all quoted pricing is in Pounds Sterling and is inclusive of VAT.

4.7 Unless otherwise agreed and stated, all prices quoted are for delivery "ex-works". You will be notified of the price of delivery to the Delivery Addresses.

5. Terms of Payment

5.1 Accounts are due and become payable end of month following month of invoice. Interest will be charged on all overdue accounts at 5% above bank base rate.

6. Delivery

6.1 You will be given an estimate of the delivery date at the time FCM accept Your order. FCM will use their best endeavours to meet any delivery deadline specified by You but all delivery times offered by FCM are to be treated as best estimates and no penalty can be accepted for non compliance with them.

6.2 If unforeseen circumstances arise, which prevent FCM from meeting a delivery deadline specified by You, FCM shall notify You as soon as reasonably possible with as much advanced notice as circumstances allow.

6.3 Delivery of the Goods shall be made by FCM using a courier or postal service of FCM's choice.

6.4 For goods delivered in bulk, i.e. greater than 1000 piece parts, provided the actual delivery is within, 2% the order is accepted as complete, and no adjustment in the price is required.

6.5 In the case of non-delivery notice must be provided within 7 days of the date on which delivery was due.

6.6 In the event of damage or partial loss notice is provided within 3 days of delivery.

7. Damaged Goods & Returns

7.1 FCM packages all Goods with protective packaging to minimise the risk of damage during transport.

7.2 If any Goods received by You are in an unsatisfactory condition the following courses of action must be taken:

7.2.1 If the outer packaging is visibly damaged, then the Goods should be signed for only after You have noted that the packaging has been damaged.

7.2.2 If the Goods are found to be damaged after unpacking, You must inform FCM immediately, who shall arrange with You for the Goods to be returned to FCM.

7.2.3 FCM shall bear no liability to You for damage which is not reported to them within 48 hours of You receiving the Goods.

7.2.4 Any returns made to FCM for any reason, at anytime, must be packaged in the original packaging or its direct equivalent and transported by a suitable service chosen by FCM.

7.3 Where notification of damage is given in accordance with 7.2.2 FCM shall either replace the Goods with Goods of satisfactory quality or (at their option) shall credit You with the price of the Goods.

8. Risk and Property

8.1 FCM retains title to the goods until the invoice is paid in full.

8.2 Risk of damage to or loss of the Goods shall pass to You on delivery.

8.3 Unless otherwise agree all tooling, manufacturing know how and other Intellectual property used to produce the goods remain in the sole ownership with FCM.

8.4 FCM retains the right to withhold return of any of your property in its possession until all outstanding invoices or claims have been resolved in full.

9. Warranties and liability

9.1 FCM takes pride in the quality of their Goods and warrants to You that the Goods:

9.1.1 will be of satisfactory quality;

9.1.2 will be free from defects in materials and workmanship; and,

9.1.3 will correspond with Your agreed specification.

9.2 If You notify FCM that You are not satisfied with the quality of the Goods, FCM shall discuss with You the reason for any dissatisfaction. If it is agreed that the Goods are not of satisfactory quality, then FCM shall arrange for the Goods to be returned and shall either, replace the Goods with Goods of satisfactory Quality or (at their option), shall credit You with the price of the Goods.

9.3 FCM shall indemnify You against all liability and losses awarded against or incurred by You which result from any breach of warranty given by FCM provided, that total liability of FCM shall in no circumstances exceed the price of the Goods so rejected.

9.4 Neither FCM nor You shall be liable to the other nor deemed to be in breach of the Contract by reason of any delay in performance or any failure to perform, any of its obligations in relation to the Contract, if such delay or failure was beyond FCM's or Your control. Examples of causes beyond either party's reasonable control include, but are not restricted to:

9.4.1 Act of God, explosion, flood, tempest, fire or accident;

9.4.2 War or threat of sabotage, insurrection, or civil disturbance; and,

9.4.3 Acts, restrictions, bye-laws, prohibitions or measures of any kind or part of any governmental, parliamentary or local authority.

9.4.4 FCM accepts no responsibility for consequential damages or losses.

10. Governing Law

10.1 This agreement and the performance of both parties shall be governed by English law.

11. Indemnity (Third Parties)

11.1 You shall indemnify FCM against all claims made against FCM by a third party in respect of Goods and Services supplied by FCM.

11.2 You shall indemnify FCM that any specifications provided will not infringe any intellectual property, patent or other rights of a third party.

12. Severability

12.1 If any part of these terms and conditions is found to be illegal, void, or unenforceable for any reason, then such clause or section shall be severable from the remaining clauses and sections of these terms and conditions which shall remain in force.

Website terms & conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ford Component Manufacturing Limited's relationship with you in relation to this website.

The term 'Ford Component Manufacturing Limited' or 'us' or 'we' refers to the owner of the website whose registered office is: Unit 2, Monkton Business Park North, Mill Lane Hebburn Tyne & Wear, NE31 2JZ.

The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Visitors may to create a link to this website from another website or document without first seeking Ford Component Manufacturing Limited's consent, though we would be extremely grateful of any notice that you have done so.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Privacy policy

This privacy policy sets out how Ford Component Manufacturing Limited uses and protects any information that you give Ford Component Manufacturing Limited when you use this website.

Ford Component Manufacturing Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Ford Component Manufacturing Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12-Apr-2010.

What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ford-components.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 2, Postal No 3 Monkton Business Park North, Mill Lane Hebburn Tyne & Wear NE31 2JZ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Ford Component Manufacturing Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Ford Component Manufacturing Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Ford Component Manufacturing Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright notice

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Accessibility Statement

Ford Component Manufacturing Limited is committed to making resources and services accessible to as many of our users as possible and, where practicable any users with disabilities who need them.

The design and construction of this site has therefore taken into account current accessibility standards at the time of development.

We will work with clients and visitors to provide a reasonable accommodation to your needs. If you have a question about the accessibility of any of our services or resources, please contact us at info@ford-components.com.